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Customer deposits allow you to request an initial payment on a purchase prior to fulfillment to ensure your costs are covered before delivering goods to a customer.
Once the customer deposit is processed, a sales order is created automatically and ready to be fulfilled. Once fulfilled the customer deposit will be applied to the invoice associated with this order. If there is a remaining balance, that amount may be collected by sending the invoice with Link to Pay to the customer. |
Invoice Groups
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You can use Invoice Groups in NetSuite with your MerchantE implementation. This provides you with additional flexibility to meet customer expectations for how and when they will receive invoices by combining multiple invoices into a single group. With grouped invoices, you can:
 To do this, you will need to enable and configure Invoice Groups in NetSuite and submit the invoice group to MerchantE. This guide provides step-by-step instructions for using Invoice Groups. For more information, see NetSuite Invoice Groups Overview. |
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Submit Invoice Groups to MerchantE
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Navigate: NetSuite → Transactions → Sales → Group Invoices → Select Invoices → Submit Allow 15 minutes for processing or click Manually Send to MerchantE Link to Pay.
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