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Excerpt
nameIntro

MerchantE’s Hosted Payments will guide your customers through the checkout process to ensure their experience is as simple as possible. When your customers are directed customer is redirected to your payment page, they will have the option to :

Checkout

checkout as a guest

.Create

, create a payment account

.Sign

, or they can log in to make a

previously saved account

payment.

This experience has been designed to be mobile responsive to accommodate a wide variety of devices that a user could potentially be using for checkout.

 

The checkout experience between guest checkout and a payment account holder checkout is slightly different. Customers that “Checkout as Guest” use the Checkout as Guest option have a limited view of Hosted Payments. They will not have neither the ability to store the card for future use , a feature nor set recurring payments. These features are only available for account holders. Additionally, an account holder gains access to the Customer Dashboard, which allows them to manage aspects of their accountpayments.

 

 From From the login page of the Payment Pagesign in page, customers can sign in, check out as a guest, or create an account.

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Guest Checkout

Excerpt
nameGuest Checkout

When customers choose to check out as a guest, they will not be able to store their card for future payments.

Navigate: Merchant Website → Check Out → MerchantE Hosted Payments Page → Guest Checkout 

  1. The customer clicks Guest Checkoutfrom the Hosted Payments login sign in page. The following page is displayed.

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  2. The customer types the following payment information then clicks Continue to Billing Details.

    1. Amount of the payment

    2. Card Number

    3. Expiration date in MMYY format

    4. CVV/CVC/CID for the card.

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  3. The customer provides the following billing details and clicks to continue to Continue to Checkout.

    1. First Name and Last Name

    2. Email addressAddress

    3. Street addressAddress

    4. City, State, ZIP codeCode, and Country

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  4. The customer is able review the Payment Summary before submitting the payment. The customer must successfully complete the reCAPTCHA challenge before they can click Confirm Order.

  5. Customer can review the payment confirmation. This screen specifies where the email invoice has been sent. The can click Exit once they are done reviewing this page.

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Making Payments Using Apple Pay as a Guest

Excerpt
nameApple Pay Guest

Navigate: Merchant Website → Check Out → MerchantE Hosted Payments Page → Apple Pay → Guest Checkout

  1. On your website, select goods or services and check out to open the Hosted Payments Page. Click the Guest Checkout button.

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  2. Click Continue with Apple Pay. The Payment Sheet appears.

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  3. Choose the Billing Card and Address for the payment.

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  4. Confirm the payment on the listed device. The Payment Confirmation will display that the payment has been made. 

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Creating an Account

Excerpt
nameCreating an Account

Navigate: Merchant Website → Check Out → MerchantE Hosted Payments Page

Customers that create an account can sign in to complete subsequent payments more quickly and conveniently using stored payment information. 

  1. From the Sign In page, the customer clicks Sign Up! The Create Account screen is displayed.

  2. On the Create Account screen, the customer:

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    1. Enters First Name and Last Name.

    2. Enters Email Address.

    3. Enters Password.

    4. Confirms their Password.

    5. Clicks the check box to Accept terms and conditions.

    6. Clicks the Save & Continue button.

  3. The Security Questions screen is displayed. The customer selects three security questions and provides the answers for future use in case they forget their password.

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  4. After selecting the questions, the customer clicks Register and the confirmation screen is displayed.

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  5. A confirmation email will be sent to the email address that the customer used for registration. The customer has two options:

    1. Click the unique link within the confirmation email to verify their account.

    2. Click the Continuebutton to go the payment information screens.

  6. If the customer opts to continue with submitting their payment, they input the amount to be paid and selects New Credit/Debit Card, since there would not be a card on file.

  7. The customer clicks Continue and the following screen is displayed.

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  8. After clicking continue, the Add billing details screen is displayed. The customer:

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    1. Enters First Name and Last Name.

    2. Enters Email Address.

    3. Enters Street Address.

    4. Enters City, State, ZIP Code, and Country.

    5. Click Continue to Checkout.

  9. The Confirm your payment screen appears. Customer can review the Payment Summarybefore submitting the payment.  The reCAPTCHA challenge must be successfully completed before they can click Confirm Order.

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    Customer can review the confirmation that the payment .

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  10. They will then see the Payment Confirmation screen. The customer can review the payment that has been successfully submitted. This screen specifies where the email invoice has been sent. Customers can click Exit once they are done reviewing this page.

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Adding an ACH Account

Excerpt
nameAdding an ACH Account

Navigate: Merchant Website → Check Out → MerchantE Hosted Payments Page → Member Sign in

  1. On the Sign In page, the customer enters their Email Address and Password, then clicks Member Sign In. The Select a payment type page is displayed.

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  2. The Customer enters the amount to be paid, selects New Bank Account, and clicks Continue. The Add Billing Details screen is displayed.

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  3. The Customer provides the following information and clicks Continue to Checkout.

    1. First Name and Last Name

    2. Street Address

    3. City, State, ZIP Code, and Country

  4. The customer then:

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    1. Selects the Account Type from the dropdown list.

    2. Enters the Routing Number.

    3. Enters the Account Number.

    4. Confirms the Account Number.

    5. Clicks Save info for future useif they wish to save their ACH information to their account.

    6. Clicks Continue to Billing Details.

  5. The Confirm your payment screen is displayed. The reCAPTCHA challenge must successfully be completed they can click Confirm Order.

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  6. They will then see the Payment Confirmation screen. The customer can review the payment that has been successfully submitted. This screen specifies where the email invoice has been sent. Customers can click Exit once they are done reviewing this page.

Account Holder Checkout

Excerpt
nameAccount Holder Checkout

Subsequent visits to the Hosted Payment page allow Account Holders to quickly submit payments. 

Navigate: Merchant Website → Check Out → MerchantE Hosted Payments Page → Member Sign in

  1. On the Sign In page, the customer types their Email Address and Password. The customer clicks Member Sign In and the Select a payment type page is displayed.

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  2. Customer types the amount they wish to pay and selects their desired payment method from the dropdown list. The customer clicks Continue and the Confirm your payment screen is displayed.

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  3. The customer can review the Payment Summarybefore submitting the payment. They must successfully complete the reCAPTCHA challenge before they can click Confirm Order.

  4. They will then see the Payment Confirmation screen. The customer can review the payment that has been successfully submitted. This screen specifies where the email invoice has been sent. Customers can click Exit once they are done reviewing this page.

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Setting Up Recurring Payments

Excerpt
nameSetting Up Recurring Payments

Account holders can set up recurring payments through the Hosted Payments page. 

  1. On the Sign In page, the customer types their Email Address and Password.

  2. The customer then goes to Recurring Payments in the Customer Dashboard.

  3. The customer types the Amount and frequency of the payment. They can select:

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    1. One-time payment

    2. Weekly

    3. Bi-Weekly

    4. Monthly

  4. The customer then types a Nickname for the payment plan and clicks Continue.

  5. The Confirm your payment screen is displayed. The reCAPTCHA challenge must successfully be completed they can click Confirm Order.

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  6. They will then see the Payment Confirmation screen. The customer can review the payment that has been successfully submitted. This screen specifies where the email invoice has been sent. Customers can click Exit once they are done reviewing this page.

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