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nameInternational_Gateway_UserGuide_April2023.pdf

Introduction

MerchantE has created an integration with BlueSnap to maintain a competitive suite of processing capabilities. This integration enables the processing of international transactions while providing onboarding, new product offerings, reporting, and improving the overall customer experience.

To use the MerchantE International Gateway, you will need to sign up for a BlueSnap account and integrate the account with the MerchantE Payment Gateway. This will then allow you to send fields required by BlueSnap for payment processing to the Payment Gateway. Reports for the payments can then be generated in the MerchantE Business Portal. This guide outlines how to set up the MerchantE Payment Gateway to use BlueSnap for international transactions.

Card on File Transactions

Card of File transactions are initiated using a payment method saved by the merchant. These transactions can be initiated either by the cardholder or the merchant. For international payments, the transactions can be linked to previous Card on File transactions using BlueSnap transaction information stored by MerchantE when the transaction was processed.

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  1. Sign up using the BlueSnap Application Portal.

    1. https://sandbox.bluesnap.com/jsp/referred_onboarding/?referral=MERCHANTE1

    2. For subsequent visits, login to your account.

  2. Click the Account Application tile to start the application process.

  3. Fill out the application.

    1. Business Info:

      1. Country - Select the country of origin.

      2. Email - Add a contact email for the business.

      3. Business Name (Doing Business As) - The informal name of the business.

      4.  Business Legal Name - The legal name of the business.

      5. Website - The business website.

      6. Address - Street address, city, state, and postal code for the business.

      7.  Phone - Business contact phone number.

      8.  Click Next.

    2. Processing Info:

      1. Product and Services Description - Keywords describing the goods and services provided.

      2.  Business Entity - Structure of the business.

      3. Product Description - Category for the goods and services.

      4. Sales Volume ($)

      5. Tax ID - Tax identification number for the business.

      6. Click Next.

    3. Ownership Info:

      1. Country - Company representative’s country of citizenship.

      2. First Name - Company representative’s first name.

      3. Last Name - Company representative’s last name.

      4. Date of Birth - Company representative’s date of birth.

      5. Address - Company representative’s street address, city, state, and postal code.

      6. Phone - Contact phone number for the company representative.

      7. Number of Owners - Number of owners who own more than 25% of the business.

      8. Click Next.

    4. Banking Info:

      1. Bank Account State - Location of the Bank.

      2. Account Type - Checking or Savings account.

      3. Bank Name - Name of the bank.

      4. Routing Number - Account routing number.

      5. Account Number - Account number.

      6. Click Complete.

BlueSnap Merchant Account Setup

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  1. Navigate to the URL provided in the welcome email.

  2. Open the Settings menu and select API Settings.

  3. API Credentials - Set a password and click Request API credentials.

  4. Provide the Username and Password in the API Credentials section to MerchantE.

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  • If you are using NetSuite, follow the instructions to set up your NetSuite account to use the international gateway. You will need to enable features in your Payment Processing Profile to use 3DS2 transactions and select the currencies that will be used for transactions.

  • If you are not using NetSuite, additional development work will be necessary depending on your specific implementation. You will need to send the fields specified in the Non-NetSuite section.

3DS2 Transactional Parameters

  1. Navigate to the URL provided in the welcome email.

  2. Open the Settings menu and select Fraud Settings.

  3. Use the Fraud Settings page to customize your support. For more information, see Fraud Prevention.

  4. The 3D Secure rules section can be used to customize your 3DS2 support.

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Navigate: NetSuite → Lists → Accounting → Currencies → New

  1. From the Accounting submenu of the Lists menu, select Currencies. The Currencies screen appears.

  2. Click New. The Currency screen appears.

  3. Fill out the fields.

    1. Name - Enter the name of the currency.

    2. Default Locale - Set the default location.

    3. ISO Code - Enter the ISO code for the currency. For more information, see ISO Currency Code.

    4. Default Exchange Rate - The default exchange rate for the currency against the base currency of the parent organization. For more information, see Currency Exchange Rates.

    5. Inactive - Check to make the currency inactive. A currency cannot be made inactive if there are pending transactions using the currency.

    6. Override Currency Format - Check to customize the currency display format.

  4. Click Save.

Non-NetSuite

Using BlueSnap with the Payment Gateway depends on the type of fraud prevention measure being used.

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