Hosted Payment Page Customization

The HPP Customization tab is the area where you can apply your brand to the look of the Hosted Payment Page that your customer sees. You can select a theme color, upload a logo, and add links to your company’s Terms of Service and Policy.

Background Color

The background color dictates the color of the background on the checkout related screens. You can select a theme color by picking a color box or you can enter the hex code. The color box allows you to modify the color and the opacity of the background.

Company Logo

You can upload your logo by clicking on the Upload Logo Files button. Your image must be PNG, JPG, or GIF format. The file size cannot exceed 256KB. The image size is limited to 200 by 65 pixels.

Note: The actual image size is limited to 200 by 65 pixels. It is strongly recommended to have a company logo specified so that customers have the certainty they are still within your company’s checkout flow.

The footer will appear at the bottom of your payment page. It will display your company name and all rights reserved. Additionally, you can upload your Terms of Service Policy and your Privacy Policy to your payment page. When one or both links are provided, we add the links to the footer.

Theme Color

The theme color controls, links, transaction amount, buttons, and user icon of the payment page and the customer dashboard. You can select a theme color by picking a color box or you can enter the hex code.

Settings and Configurations

The Setting and Configuration tab changes are not required. Link to Pay is preconfigured to ensure your Invoice/Quote payment page can accept customer payments. Link to Pay will generate the necessary payment links.

Caution: Custom Amount and Recurring Payments will be visible on the merchant dashboard but are disabled for Link to Pay transactions. Any changes to these settings will not apply. Customers will be required to pay their invoice in full. If you need recurring functionality, consider leveraging the NetSuite recurring billing feature.

Transaction History

NetSuite provides you with robust reporting and reconciliation of invoiced transactions. Hosted Payments also includes a Transaction History tab on the merchant dashboard where you have the ability to search for transaction(s), resend receipts, and reset customer’s accounts. When you click on the tab, the page will display a list of your most recent transactions.

Each transaction is listed with:

Customer Name
Email Address
Transaction ID
Payment Method
Transaction Date
Result
Transaction Amount
Action (actions that can be taken for a transaction)

You can sort any of these columns except for the email address. It is important to note here that sorting on Payment Method sorts based on the entire card or account number. but we only display the last 4 digits for security purposes. When performing a searching on this value, the Admin will enter the last 4 digits of the card or account number. When you click on the More link, a dropdown menu will appear displaying a range of actions you can select for that transaction:

Menu Option	Function
Resend Receipt	The receipt for the selected transaction will be sent to the email address entered during checkout.
Unlock Account	This action unlocks a customer’s account if needed.

MerchantE Knowledge Base